Ensure service charge is not added to food bills, states told | India News

NEW DELHI: The Central Shopper Safety Authority (CCPA) has written to chief secretaries and district collectors to make sure quick implementation of the rules prohibiting motels and eating places from including service cost to meals payments. The Authority stated as many as 85 complaints have been registered on the nationwide client helpline, after the brand new tips had been issued on July 4.
The highest 5 cities from the place complaints have been acquired are Delhi (18), Bengaluru (15), Mumbai (11), Pune (4) and Ghaziabad (3). Chief commissioner of CCPA Nidhi Khare stated the rules are “not advisory in nature” and are “absolutely enforceable by legislation” since these have been issued as per the Shopper Safety Act.
In a press release, the buyer affairs ministry stated the Shopper Safety Act 2019, which got here into impact in July 2020, created a brand new statutory physique — CCPA — which has been empowered by Parliament to take cognisance of unfair commerce practices. Any violation of its tips will likely be considered critically and acceptable motion will likely be taken.