Xiaomi Service+ App Launched Users Book Repairs Warranty Information Live Chat Support More

New Delhi: Xiaomi India on Thursday launched Xiaomi Service+ which goals to develop into a one-stop resolution and cater to the necessities of its prospects resembling gadget restore, reside chat help, worth quotations, amongst others. Xiaomi Service+ app customers can add their bought units and examine guarantee and assist standing. The app also can e-book restore requests for all Xiaomi units, set up in addition to demos.

“At Xiaomi, we work in the direction of constructing relationships that transcend the acquisition of a tool. The launch of the Xiaomi Service+ app is an affidavit to our dedication to offering seamless suport and after-sale providers to each single buyer for fast redressal and resolution supply. Maintaining in thoughts the rising must obtain at-home providers, Xiaomi Service+ goals to deal with each buyer’s service request from the consolation of their residence with just some clicks,” Muralikrishnan B, COO, Xiaomi India, mentioned in an announcement.

“The app will be successfully used to boost service requests, observe the standing of the request, and obtain info on the guarantee standing of their gadget, amongst a number of different options. Xiaomi Service+ is a cornerstone in elevating the person after-sales service expertise.”

The Xiaomi Service+ app that intends to supply customers with info with a number of clicks can now be downloaded through the official Google Play Retailer or Getapps. It’s the first touchpoint of service request and is supported by Xiaomi India’s 2,000 service centres throughout the nation. Xiaomi Service+ app customers will even have the ability to examine the standing of their service requests and achieve entry to buyer assist with options resembling chat with an AI Bot and reside chat with an agent.