Ozonetel raises $5 mn from Stakeboat Capital

Ozonetel, a cloud communication service supplier, has raised $5 million in Sequence-A funding from Stakeboat Capital, a Bengaluru-based personal fairness fund.

Ozonetel mentioned it will use the proceeds to broaden its gross sales and advertising groups within the US.

“The corporate will quickly be releasing its AI-driven unified channel expertise administration (UCXM) platform for voice and digital channels, empowering companies to design and ship constant buyer expertise throughout communication channels,” an Ozonetel spokesperson mentioned.

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It had launched CCaaS (contact and/or name centre as a service) in India in 2010 and caters to companies starting from massive enterprises to startups. “Over one lakh name centre brokers use Ozonetel’s CCaaS platform ‘CloudAgent’,” he mentioned.

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“The corporate’s cloud telephony platform handles greater than 10 million calls per day. Greater than 10,000 builders use Ozonetel’s CPaaS (communications platform as a service) to combine voice, SMS, WhatsApp and different communication channels into their merchandise,” he mentioned.

“This can be a crucial juncture for us to scale our enterprise, and we’re significantly seeking to develop our footprint within the US. We plan to succeed in $100 million annual run fee within the subsequent 4 years,” CSN Murthy, Founder and CEO of Ozonetel, mentioned.