McFlurry machines keep breaking and the FTC wants answers

McDonald’s McFlurry machine and its tendency to interrupt down has been the inspiration for numerous jokes and Twitter feuds, and now it may turn out to be the topic of a Federal Commerce Fee investigation. In keeping with , the company not too long ago reached out to McDonald’s restaurant homeowners to gather extra info on their experiences with the machines.

Why is the FTC wanting into McFlurry machines, you ask? The reply might have one thing to do with the best to restore motion. At first of July, President Biden ordered the company to draft new guidelines to to restore their gadgets on their very own. Later that very same month, the FTC made good on that order, voting unanimously to .

By all accounts, McFlurry machines are a . Furthermore, Taylor, the agency that makes them, is on the middle of a authorized battle over measures it makes use of to forestall eating places from repairing the machines on their very own. When a McFlurry machine breaks down, solely an authorized technician from Taylor is allowed to repair it, resulting in lengthy wait instances. These wait instances have elevated throughout the pandemic. A federal decide that produces a diagnostic software that threatens Taylor’s monopoly on repairs.

The FTC hasn’t opened a proper probe but. “The existence of a preliminary investigation doesn’t point out the FTC or its employees have discovered any wrongdoing,” the company mentioned within the letter it despatched out this summer season, in response to The Journal. Nevertheless, it reportedly desires to understand how typically restaurant homeowners are allowed to work on the McFlurry machines on their very own.